Official Customer Care

Customer Complaint Form

We are here to help. Please provide the required information so our technical team can process your request efficiently.

Fast Response Initial review and ticket assignment within 24 hours.
Professional Support Certified DOSHBERG technical specialists assigned to your case.
Your Satisfaction Matters Continuous follow-up until your appliance is in perfect order.

PORTAL ACTIVE

01 / 04

01. Customer

02. Product

03. Details

04. Contact

Step 01 / 04

Customer Information

Please provide your primary contact details so we can reach you regarding your request.

Full Name * Please enter your full name.

Phone Number *

+213

Please enter a valid Algerian phone number.

Email Address * Please enter a valid email address.

Step 02 / 04

Product Information

Identify your DOSHBERG appliance and purchase reference for warranty validation.

Appliance / Product *

Please select your appliance type.

Model (Optional)

Serial Number (Optional)

Purchase Date (Optional)

Dealer / Retailer (Optional)

Step 03 / 04

Complaint Details

Describe the exact nature of the problem and attach photos or videos for quick diagnostic.

Complaint Type *

Product Issue

Warranty

After-Sales

Delivery

Other

Description * Please provide a detailed description (at least 10 characters).

Add Photos / Videos JPG, PNG, MP4 (Max 10MB each)

Drag & drop files or click to browse

High resolution photos help expedite diagnostic

Step 04 / 04

Preferred Contact Method

Choose how you wish our customer care representative to communicate with you.

Phone Call Direct call from our support desk

WhatsApp Instant message & updates

Email Formal written ticket report

Any Method Fastest available channel

I confirm that the information provided is accurate and corresponds to my DOSHBERG appliance. You must confirm accuracy before submitting.

Request Submitted!

Thank you for choosing DOSHBERG. Our customer care team will review your request and get back to you as soon as possible.

Complaint Reference DB-849201

Customer

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Appliance

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Phone

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Date Recorded

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